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https://www.aerotech.com/global-tech-support/

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By clicking Log In to GTS Portal, you will be redirected to the GTS Portal Login page as seen below.

You can then login, recover your password, or create an account.


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Creating a Support Case

  1. Log into the Global Technical Support Service Desk. This is the recommended option.

    Request TypeDescription
    Technical SupportRequest additional product information or assistance troubleshooting a product
    Software UpgradesRequest assistance with software license activations, software upgrades, or license extensions.
    Spare/Replacement PartsRequest a quote for spare or replacement parts.
    RMA Request for Repairs

    Obtain a Return Material Authorization Number.

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  2. Email support@aerotech.com to automatically create a case in the portal.

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