Problem
When attempting to connect to an A3200 controller the following error message appears: No selfIDs are detected on the network. Check the FireWire or HyperWire cable connections.
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You may also notice that your axes are in Virtual mode.
Solution
This problem occurs because no drives can be accessed via the FireWire or HyperWire card. This typically occurs because the first FireWire/HyperWire cable from the PC to the drives has become unplugged. If you wish to operate the controller in Virtual mode without drives, you do not need to correct this error.
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If the above diagnostics do not resolve the issue, or you suspect damage or defect of the FireWire or HyperWire card, please contact Aerotech Global Technical Support using our web portal.
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