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Make sure that the check box next to the controller is checked. This "maps" the controller.

Ensure that the controller's Network settings are correct. Using a static IP address is recommended.

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title	To configure static IP addresses...

On the Network tab, select Use the following IP address and type in an IP address and Subnet Mask.
For example:
1. IP address: 192.168.2.20
2. Subnet Mask: 255.255.0.0
Leave the Default Gateway blank unless you know that this is necessary for your network.
Click OK to save any changes made to the Connection Settings.
In Windows 10:
1. Open Control Panel and navigate to the Network and Sharing Center
2. In the top left hand corner, select Change adapter settings
3. Right-click on the Ethernet adapter that is connected to the Ensemble/Soloist controller
4. Select Properties
5. In the list of items, double-click on Internet Protocol Version 4 (TCP/IPv4)
6. Select Use the following IP address and type in an IP address and Subnet Mask that is on the same network as the controller's from step 2 (i.e. the Subnet Mask must be the SAME as the Subnet Mask in the Connection Settings window and the last number in the IP address must be DIFFERENT by at least 1).
  For example:
  1. IP address: 192.168.2.22
  2. Subnet Mask: 255.255.0.0
7. Leave the Default Gateway blank unless you know that this is necessary for your network.
8. Click OK to save the new network settings of the PC's Ethernet adapter.

If the controller connects successfully from Configuration Manager but DOES NOT connect from .NET, C, C#, C++, etc.

Ensure that any custom applications are allowed through the Windows firewall or any external security software. The firewall/security software may need to be temporarily disabled as a general troubleshooting step to determine if a more specific rule or exception must be created.

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