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This guide is intended for systems that were sold and configured by Aerotech. This is denoted by the TAS or Test As System configuration option on your Sales Order. In some situations, however, this guide will also apply to any other system |
Problem
The system is experiencing Position Errors and/or Over Current faults when you attempt to connect to you new system that was tested and tuned at the factory.
Solution
Position Error and Over Current faults are common for new systems to experience. They are the two most common errors customers receive primarily because of how customers receive the errors.
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If you cannot determine the cause of your Position Error or Over Current fault submit a support ticket with our Global Technical Support Team. If possible, please provide a Digital Scope plot from when you receive the fault. We recommend gather the following signals for each axis displaying the problem: Position (Command, Feedback, Error), Velocity (Command, Feedback, Error), & Current (Command, Feedback, Error) You can find instructions for gathering data here: Data Collection 101 Global Technical Support: service.aerotech.com |
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