This guide will be used for Converting Hyperwire Firmware between Automation1 & A3200

If you see the error: "An incompatible version was detected: You must run Firmware Loader to update the HyperWire card firmware" or suspect your hyperwire cards firmware may be incorrect, please follow along and run the suggested batch file in order to change it.  


Note:

You will need to have 1 of the following options available or this can not be completed in the field.

  • Do you have a PC with Automation1 installed?
    • If so, you can physically install the card into that machine and run a batch file to 'flash' the firmware to A3200
  • Do you have an Automation1 installer?
    • If so, you can remove A3200 software, install Automation1, run batch file and re-install A3200
  • If you have none of the above, the card will have to be returned to Aerotech to flash the firmware for you


Please Complete the Following steps:

  1. Connect and power the drives that you wish to convert from Automation1 to A3200.
  2. If the current version of Automation1 is not 2.0.0 or later, install that version. The following steps will not succeed if a version prior to 2.0.0 is used.
  3. Using the Machine Setup tool in the Automation1 Studio application, ensure that HyperWire and drive firmware has been updated to match the version of the Automation1 iSMC controller.

  4. Download Automation1toA3200.zip and extract “Automation1-to-A3200-6.04.008.a1update” and “Convert to A3200 Firmware.bat” to your PC.
  5. Double-click Convert to A3200 Firmware.bat on your Desktop. Follow the instructions in
    the window that pops up. Here is the output that you should see when you run Convert toA3200 Firmware.bat:
  6. Completely uninstall the Automation1 MDK and Automation1 iSMC from your computer.
  7. Install the A3200. Refer to the A3200 Help Files located at the Manuals, Help Files & Cable Drawings page.
  8. Open the A3200 Firmware Loader and ensure that all of the drives that you want to convert are listed.
  9. Use A3200 Firmware Loader to load the default firmware on to the drives. Verify that no error messages are printed in A3200 Firmware Loader.


Note:

You will need to have 1 of the following options available or this can not be completed in the field.

  • Do you have a PC with A200 software installed?
    • If so, you can physically install the card into that machine and run a batch file to 'flash' the firmware to Automation1
  • Do you have an A3200 installer?
    • If so, you can remove Automation1 software, install A3200, run the batch file, & re-install Automation1
  • If you have none of the above, the card will have to be returned to Aerotech to flash the firmware for you


The following instructions assume that you are starting with a motion system based on: 

  1. A PC with the A3200 software-based machine controller installed.
  2. The PC has a HyperWire card installed with A3200 firmware on the HyperWire card.
  3. The drives on your system are Automation1 drives with A3200 drive firmware installed, enabling those Automation1 drives to communicate to the A3200 controller over HyperWire.
    1. If these drives have Automation firmware above 2.00, you can skip step 4

Please Complete the Following steps:

  1. Connect and power the drives that you wish to convert from A3200 to Automation1. Using the A3200 firmware loader, make sure that the HyperWire card and Automation1 drives have the same firmware on them.
  2. Download the A3200toAutomation1.zip file and save the “A3200-to-Automation1-2.4.1.loda” and “Load Automation1 Firmware.bat” files to your PC.
  3. Open A3200 Firmware Loader and ensure that all of the drives that you want to convert are listed.
  4. Use A3200 Firmware Loader to load A3200-to-Automation1-2.4.1.loda onto the drives. Verify that no error messages are printed in A3200 Firmware Loader.
  5. Completely uninstall the A3200 from your computer.
  6. Install the Automation1 MDK and Automation1 iSMC versions 2.0.0 or later.
  7. Download Load Automation1 Firmware.bat to your Desktop.
  8. Double-click Load Automation1 Firmware.bat. Follow the instructions in the window that pops up. Here is the output that you should see when you run Load Automation1 Firmware.bat:


Please do not hesitate to reach out to Aerotech Global Tech Support with any questions or concerns!

Related articles:

Please refer to our Automation1 FAQ and search under "Legacy Control Systems" for the original source of this information!