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Problem

"An error occurred during HyperWire communication: <Location Code/Message>"

Solution

This is not an exhaustive list of causes, but some common or reoccurring sources of these particular errors.
Note that only A3200 versions 6.04 and above support the HyperWire protocol.


  • Configure the PC power options to prevent possible issues with HyperWire. See Optimizing A3200 Performance for instructions to disable these settings. When done, restart the PC.
  • This error is known to occur when the OUT port of a HyperWire drive is connected to the PC. Make sure that all of the HyperWire network cables are connected correctly.

  • Power cycle all of the drives on the HyperWire network.




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